• Returns are accepted only in case of defective, damaged, or incorrect products delivered.
• Return requests must be raised within 7 days of product delivery.
• Products must be unused, in original condition, with original packaging and accessories.
Refunds:
• Approved refunds will be processed after inspection.
• Refunds may be issued via original payment method or bank transfer.
• Shipping charges are non‑refundable unless the error is from Efix.com.np.
Products with brand‑specific return restrictions are governed by the respective brand policy.